Privacy Policy
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1. Who we are
The entity responsible for data processing within the scope of this website in accordance with Swiss data protection laws (FADP) is:
2. Collection and Processing of Personal Data
We primarily process the personal data that we receive from our customers and other business partners within the scope of our business relationship. This includes:
– Order and contact details: Name, delivery address, billing address, email address, telephone number, and postal code (to verify the delivery area).
– Payment and transaction data: When making a purchase in our online shop, your payment details (e.g., credit card number, expiration date, CVV, or TWINT data) are collected. This data is transmitted directly to our certified payment service provider via a highly encrypted SSL/TLS connection. Sea House does not store your full credit card information on its own servers at any time.
– Technical data: IP address, operating system, browser type, and access times when visiting our website.
3. Purpose of Data Processing
We use the collected data to:
– Process, pack, and deliver your orders to the correct address in Switzerland.
– Send you order confirmations and delivery status updates via email or SMS.
– Securely process the online payment for your purchases.
– Ensure the operation, security, and optimization of our website (seahouse.ch).
– Comply with legal obligations (e.g., accounting and bookkeeping requirements).
4. Disclosure of Data to Third Parties (Payment Service Providers & Logistics)
Your personal data will only be disclosed to third parties who are directly involved in processing your purchase:
1. Payment Processing: To process your online payments, the necessary transaction data is securely forwarded to the payment service provider commissioned by us.
2. Logistics: Name, delivery address, and telephone number (for delivery notifications) are transferred to our fresh logistics partner so that the goods can be delivered on time.
3. IT Support: IT service providers and web hosts that guarantee the secure operation of the platform.
5. Cookies and Web Analytics
Our website uses cookies to enhance user-friendliness (e.g., to save items in the shopping cart or to temporarily store your postal code for the delivery area verification). You can deactivate cookies in your browser settings at any time, which may, however, limit the functionality of the webshop.
6. Data Security
We take appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. Our website uses secure SSL/TLS encryption (recognizable by "https://" in the address bar) to protect your payment and contact data during transmission.
7. Your Rights
You have the right to information about the personal data stored by us, the right to rectify incorrect data, and the right to delete your data, provided that no legal retention obligation (such as the 10-year business bookkeeping obligation in Switzerland) prevents it. To do so, please contact: info@seahouse.ch.
8. Changes to this Privacy Policy
We reserve the right to adapt this privacy policy at any time to reflect current legal requirements or changed functionalities of our website. The respective current version is published on seahouse.ch.